OtiPro Ltd was founded in May 2022 by Otilia Mutu, a Romanian-British entrepreneur, with a clear and focused vision: to build a company delivering premium staffing, maintenance and outsourcing solutions tailored to the expectations of international, high-end clients.

The name OtiPro comes directly from its founder, Otilia, reflecting the personal standards, discipline and attention to detail that define the company. From the beginning, OtiPro was conceived as a hands-on, founder-led business, where quality, discretion and operational precision are non-negotiable.

With a strong background in business operations, property management and client relations, Otilia identified a gap in the market for a single provider capable of delivering structured, reliable and refined support services under one roof. Her approach combines strategic thinking with a deep understanding of client needs, particularly within high-value and private environments.

Before establishing OtiPro, Otilia built an outstanding career in the real estate sector. Over the years, she was involved in property transactions exceeding £250 million, specialising in valuation, negotiation and complex, high-value sales. This experience shaped her understanding of both property and people, and highlighted a recurring demand among high-net-worth clients: the need for complete lifestyle and estate management solutions after acquisition.

Rather than offering isolated services, these clients required continuity, trusted staff, and a seamless operational experience. Recognising this, Otilia chose to move beyond traditional real estate and create a company capable of supporting clients long after the keys were handed over.

From this vision, OtiPro evolved into a premium service provider offering staffing, maintenance, outsourcing and concierge solutions. Clients working with OtiPro gain access to carefully selected and professionally trained personnel, including housekeepers, butlers, chauffeurs and operational staff, all prepared to meet the highest standards of discretion and service.

Otilia personally oversees team development and training, ensuring consistency, professionalism and attention to detail across all operations. Her international outlook, shaped by extensive travel and exposure to luxury hospitality and service cultures worldwide, continues to influence the company’s standards and approach.

In 2025, OtiPro expanded into Dubai, marking an important step in its growth from a UK-based company to an international service brand. Despite this expansion, the business remains deliberately selective, working only with clients who value privacy, structure and excellence.

OtiPro continues to operate with a clear philosophy, defined by its founder:

“True luxury is not just in what you offer, but in how perfectly you deliver it.”