GDPR Compliance

OtiPro Ltd is committed to protecting your personal data and respecting your privacy. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

ICO Registration

We are registered with the Information Commissioner's Office (ICO) as a data controller.

Registered organisation: OtiPro Ltd ICO Registration Reference: ZC007999 

Date registered: 06 October 2025 

Verify at: ico.org.uk

Our Data Protection Lead

Otilia Mutu — Founder & Director

Email: admin@otipro.co.ukAddress: 

27 Heathfield Road, London SW18 3HR

How We Use Your Personal Data

We collect and process personal data only for specified, legitimate purposes. We never sell personal data to third parties. We process data relating to:

• Clients and prospective clients — to provide our property management, laundry, concierge, and registered manager services
• Employees, workers, and contractors — to manage employment relationships
• Job applicants — to assess applications for employment
• Website visitors — for analytics purposes, only with your consent
• 
  

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data in certain circumstances
• Restrict how we process your data
• Object to processing based on legitimate interests
• Withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at: admin@otipro.co.uk

We will respond within one calendar month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to contact the ICO:

Website: ico.org.uk 

Telephone: 0303 123 1113 

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We would appreciate the opportunity to address your concern directly before you contact the ICO.